Where are you located?
Privé Porter is an online business, we are not open to the public. For the summer of 2017, at our discretion, we will be offering appointments at Maison Privé, our New York City private five-story handbag dream house on the Upper East Side, exclusively for Privé Porter customers and friends. Contact us to request a private view.
What are your operating hours?
We are available for immediate response Monday through Friday from 9am to 5pm EST. Please feel free to contact us outside of our regular business hours, however we cannot guarantee a reply until the next business day.
Where and how do you ship?
We ship worldwide with DHL and FedEx. If you have a different courier preference please specify it at the time of purchase. All shipments are sent with tracking and signature required.
What forms of payment do you accept?
Direct bank transfer is our preferred form of payment. We also accept PayPal and credit card payments with shipping to a confirmed address, however an additional 3% processing fee will apply.
How can I see all of your merchandise?
The merchandise we curate is rare and hard to find, often with a very long waiting list, and therefore our stock is extremely fluid. If there is a particular item you are looking for it is best to contact us to inquire if we have it in stock, or if we can locate it for you, as often our best pieces sell before we have an opportunity to advertise them. We also feature new items on Instagram daily, and we maintain stores on eBay and Malleries.
Do you source specific items?
We specialize in Hermés handbags, however we are able to source other designer handbags, as well as jewelry and watches, with a minimum retail value of $5,000. The price quoted for sourced merchandise will always be the fair market resell value based on the rarity and demand of the item being requested. Please contact us if you have a special request.
Do you purchase or consign?
Privé Porter is not a consignment store. We do not consign or sell pre-owned merchandise. If you have a brand new handbag that you would like us to consider purchasing, please email us with a clear description and pictures of the item you wish to sell. We respectfully ask that you only email us, and do not call, regarding selling your handbag.
Do you work with outside vendors?
Only thoroughly vetted resellers, brands, and retailers of authentic luxury merchandise are eligible for our vendor platform. For more information on selling through Privé Porter, please contact us.